Customer Trust-我们的行动-可持续发展-Sanhua Intelligent Controls

About Us

Company Overview Chairman's Message Market and Clients Join Us

Products & Solutions

Home Appliances Automotive Thermal Management HVAC Refrigeration Industry

RD & Smart Manufacturing

Smart Manufacturing Quality Management Research and Development Capability

Newsroom

News Exhibitions & Events

Sustainable Development

Sustainable development management

Our actions

Innovative R＆D Customer Trust Green production Take care of employees Robust operations

Reports and Policies Sustainability Dynamics

Investor Relations

The company adheres to the service concept of ＂customer first· customer first＂, strengthens customer service before, during and after sales, and formulates systems such as ＂Customer Nonconforming Products Management Measures＂ and ＂After-sales Service Control Procedures＂.

Quality Products, Shaping Sustainable Value

We strictly control product quality, actively respond to customer demands, and ensure the information security of all aspects of business.

Control product quality

Create high-quality products and create sustainable value.

The company strictly controls product quality management, regularly carries out training and on-site quality inspection, and prevents the unexpected use or delivery of nonconforming products.

Sanhua held an annual quality activity results announcement and commendation conference Sanhua＇s 2024 Q1 Quality Conference was successfully held ISO9001 Quality Management System Certification ITAF16949: Quality Management System Certification for the Automotive Industry

Respond to customer demands

The company always adheres to the service concept of “Customer First, Customer Foremost” to provide customers with the best products and services.

The company attaches great importance to customer satisfaction, and strives to ensure that customer complaints and quality information feedback can be received and rectified by the company in a timely manner.

Customer complaint handling process: verification of complaint information - product containment - cause analysis - rectification and verification.

Sanhua Commercial Global Partner Conference was successfully concluded Sanhua Automptive won BYD＇s ＂2022 Best Partner＂ award

Ensure information security

Information security is an important foundation for the healthy development of an enterprise, and we attach great importance to the construction of security management to maintain the information security of the company and employees in an all-round way.

The company attaches great importance to the construction of safety management, pays attention to the confidentiality requirements of personal information of customers, employees and suppliers, and ensures the confidentiality, integrity and availability of all information in all aspects of actual business.

Strengthen the protection of trade secrets and escort the high-quality development of Sanhua ISO27001 Information Security Management System Certification

All products